A confirmation of your reservation will be sent to you as a courtesy before you arrive. Reservations must be canceled or rescheduled at least 24 hours in advance. Any spa packages and numerous treatments lasting longer than two hours require a 48-hour notice. Reservations that are canceled or rescheduled with insufficient notice may be charged up to the entire service value. Every reservation that is canceled will be charged at the full cost of the services. Terms of agreement for cancelations apply to Spa Parties.

Bare Theory Spa & Wellness is committed to providing an inclusive, welcoming, and accessible experience for all guests. We strive to make our website, digital content, services, and physical spa environment accessible to individuals with disabilities and to provide equal access to our services in accordance with applicable federal and North Carolina accessibility requirements.

We are continuously working to improve the accessibility and usability of our digital platforms and to follow recognized accessibility practices, including the Web Content Accessibility Guidelines (WCAG).

Digital Accessibility

We strive to ensure that our website and online booking experience are accessible and easy to navigate for all guests, including individuals who use assistive technologies such as screen readers, keyboard navigation, magnification tools, or other accessibility features.

Some content or services provided through third party websites or platforms, including online booking, payment processing, social media, or other external services, may be operated independently of Bare Theory Spa & Wellness. While we make reasonable efforts to provide accessible alternatives, we cannot guarantee the accessibility of third party platforms.

Accessibility Assistance

If you experience difficulty accessing any portion of our website, online booking system, digital content, or services, please contact Bare Theory Spa & Wellness. We welcome feedback and will make reasonable efforts to assist you and provide an accessible alternative whenever possible.

Bare Theory Spa & Wellness
Email: Experience@baretheroyspandwellness.com

When contacting us about an accessibility concern, please let us know the page, service, or feature you were attempting to access and the nature of the difficulty, if possible. This information helps us identify and address accessibility barriers.

Accessibility at Our Spa

Bare Theory Spa & Wellness is committed to creating a comfortable and respectful environment for every guest. If you have an accessibility-related request or require an accommodation before your appointment, please contact us in advance so that we can discuss your needs and determine how we can best assist you.

We value accessibility feedback and use guest feedback to help us continue improving the Bare Theory experience.

Last Updated: 2026

Bare Theory Spa & Wellness (“Bare Theory,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Bare Theory Spa & Wellness may collect, use, store, and protect information when you visit our website, schedule an appointment, purchase products or services, communicate with us, visit our spa, or otherwise interact with us online or in person (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us when you interact with Bare Theory, including when you:

• Schedule or manage an appointment

• Create or complete a guest profile

• Contact us by phone, email, text message, social media, or through our website

• Complete consultation or intake forms

• Purchase services or products

• Subscribe to emails, text messages, or other communications

• Participate in promotions, surveys, or other Bare Theory activities

• Request accommodations or provide information relevant to your service

Depending on how you interact with us, information we may collect includes:

Personal Information

• First and last name

• Email address

• Telephone or mobile phone number

• Mailing or billing address, when needed

• Appointment history

• Services requested or purchased

• Product purchases

• Communication preferences

• Information you provide through consultations or service forms

• Information you voluntarily provide regarding skin sensitivities, allergies, or service preferences

• Payment and transaction information

Payment Information

Payments may be processed through third party payment processors or booking platforms. Bare Theory may receive information necessary to process and document your transaction, such as transaction amount, payment status, and limited payment details.

We do not intentionally retain complete credit or debit card numbers, security codes, or other sensitive payment credentials when those payments are processed through a third party payment provider.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website provider, booking platform, analytics tools, or other technology providers.

This information may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of your visit

• Referring website

• General website usage information

• Information collected through cookies and similar technologies

This information may be used to help us:

• Operate and maintain our website

• Improve website functionality and user experience

• Understand how visitors use our website

• Monitor website performance and security

• Analyze marketing and advertising effectiveness

• Provide relevant website content

Cookies and Similar Technologies

Our website and third party service providers may use cookies, pixels, analytics tools, and similar technologies.

Cookies are small files that may be stored on your device when you visit a website. They may help us remember preferences, understand website traffic, and improve the functionality of our Services.

You may be able to manage or disable certain cookies through your browser settings. Disabling cookies may affect certain website features.

How We Use Your Information

Bare Theory may use personal information for legitimate business and service purposes, including to:

• Schedule, confirm, modify, and manage appointments

• Create and maintain guest profiles

• Provide requested spa and wellness services

• Communicate with you regarding appointments

• Respond to questions, requests, and customer service inquiries

• Process payments and purchases

• Send appointment reminders and service-related communications

• Provide information about products, services, promotions, or special events when permitted

• Personalize your guest experience

• Maintain business and transaction records

• Improve our services and website

• Protect the security of our business, guests, staff, and systems

• Detect, prevent, or investigate fraud, misuse, or unauthorized activity

• Comply with applicable laws, regulations, legal requests, or lawful obligations

Information Related to Spa Services

Some services may require you to provide information relevant to your treatment, such as allergies, sensitivities, skin concerns, medications or products that may affect a service, or other information you voluntarily provide during a consultation.

We use this information primarily to help us provide appropriate and personalized services and to support guest safety.

Please provide accurate and complete information during consultations and before receiving services.

How We Share Information

Bare Theory does not sell your personal information.

We may share information when reasonably necessary to operate our business and provide our Services, including with:

• Appointment and booking platforms

• Payment processors

• Website hosting and technology providers

• Email and text message service providers

• Business and software service providers

• Professional service providers assisting with our business operations

• Government authorities or other parties when required by law or legal process

These service providers may only receive information reasonably necessary to perform services on our behalf or as otherwise permitted by law.

Third Party Websites and Services

Our website may contain links to websites, social media platforms, booking systems, payment providers, or other third party services.

Third-party websites and services operate under their own privacy policies and terms. Bare Theory is not responsible for the privacy practices, security, content, or accessibility practices of independent third party websites.

We encourage you to review the privacy policies of any third party service before providing personal information.

Text Messages and Communications

If you provide your telephone number and consent to receive text messages from Bare Theory, we may use text messaging to communicate about appointments, confirmations, reminders, cancellations, service information, or other communications you have requested.

Marketing messages, when offered, may be subject to separate consent and opt out instructions.

You may request to stop receiving non essential communications at any time. Appointment related communications may continue when necessary to manage a scheduled service.

Marketing Communications

If you choose to receive promotional communications from Bare Theory, we may send information about services, products, promotions, events, or other updates.

You may unsubscribe from promotional emails by using the unsubscribe instructions included in the message or by contacting us directly.

Opting out of marketing communications does not necessarily stop service related communications, such as appointment confirmations or reminders.

Data Security

Bare Theory takes reasonable measures to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, storage system, or method of internet communication can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, maintain business and financial records, meet legal or regulatory obligations, resolve disputes, enforce our agreements, and fulfill other legitimate business purposes.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Children's Privacy

Our Services are intended for adults and are not directed toward children.

We do not knowingly collect personal information from children through our website without appropriate authorization or consent.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, which may include requesting access to, correction of, or information about the personal information we maintain about you.

You may also have choices regarding promotional communications, cookies, and certain other uses of your information.

To make a privacy related request, please contact Bare Theory using the information below.

We may need to verify your identity before completing certain requests.

Changes to This Privacy Policy

Bare Theory may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage you to periodically review this page for the most current version.

Contact Us

If you have questions about this Privacy Policy, would like to make a privacy related request, or have concerns about how your information is handled, please contact:

Bare Theory Spa & Wellness
Email: experience@baretheoryspaandwellness.com

Welcome to Bare Theory Spa & Wellness (“Bare Theory,” “we,” “us,” or “our”). These Terms & Conditions govern your use of the Bare Theory Spa & Wellness website, online booking services, and other digital services that link to these Terms.

By accessing or using our website, booking an appointment, purchasing a product or service, or otherwise using our online Services, you agree to these Terms & Conditions and our Privacy Policy.

If you do not agree with these Terms, please do not use our website or Services.

1. Use of Our Website

The content provided on the Bare Theory website is intended for general informational purposes and to provide information about our spa services, products, policies, and business.

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You may not:

• Attempt to gain unauthorized access to our website or systems

• Interfere with or disrupt the operation of the website

• Introduce malicious software, viruses, or harmful code

• Use automated systems to collect information from our website without permission

• Use our website or content for unlawful or fraudulent purposes

• Misrepresent your identity or relationship with Bare Theory

We reserve the right to restrict or terminate access to our website if we believe that a user has violated these Terms or is using the website in a manner that may harm Bare Theory, our guests, our business, or our systems.

2. Services and Service Information

Bare Theory provides spa, beauty, skincare, nail, waxing, and wellness-related services as described on our website and service menu.

Service descriptions, prices, availability, treatment times, products, and offerings may change from time to time.

We make reasonable efforts to ensure that information displayed on our website is accurate and current. However, occasional errors or changes may occur.

Bare Theory reserves the right to modify, discontinue, or update services and pricing at any time.

3. Appointments and Online Booking

Appointments may be scheduled through our online booking system, by contacting Bare Theory, or through other booking methods we make available.

Submitting an appointment request does not necessarily guarantee an appointment until the reservation has been confirmed through our booking system or by Bare Theory.

Additional appointment requirements, including deposits, credit-card authorization, cancellation policies, late-arrival policies, and no-show policies, may apply.

By scheduling an appointment, you agree to follow the current Bare Theory Spa Policies associated with your reservation.

4. Payments

Prices for services and products are displayed in U.S. dollars unless otherwise stated.

Payment may be required at the time of service, at the time of purchase, or in accordance with the terms provided when your appointment is booked.

Bare Theory may use third-party payment processors to securely process transactions.

You agree to provide accurate payment information and authorize Bare Theory or its payment processor to process applicable charges associated with your purchase or appointment.

5. Cancellations, Rescheduling, and No-Shows

Bare Theory has separate appointment policies regarding cancellations, rescheduling, late arrivals, and missed appointments.

These policies may vary depending on the service, package, appointment length, or other circumstances.

The applicable cancellation and appointment policies presented at the time of booking are incorporated into these Terms & Conditions.

6. Spa Services and Guest Responsibility

Guests are responsible for providing accurate and complete information during consultations and before receiving services.

Please inform your esthetician or service provider of any relevant allergies, sensitivities, skin concerns, medical considerations, medications, or other circumstances that may affect your service.

Bare Theory may decline, modify, or discontinue a service when reasonably necessary for guest safety or when a service may not be appropriate under the circumstances.

Information provided by Bare Theory regarding skincare, beauty, wellness, or services is not intended to replace advice from a qualified medical professional.

7. Products and Retail Purchases

Product availability and pricing may change without notice.

Certain retail products may have specific return, exchange, or final-sale conditions. Applicable product policies will be provided at the time of purchase or through our posted policies.

8. Intellectual Property

Unless otherwise stated, the content appearing on the Bare Theory website—including but not limited to:

• Business name

• Logo

• Brand elements

• Written content

• Service descriptions

• Photographs

• Graphics

• Website design

• Marketing materials

is owned by or licensed to Bare Theory Spa & Wellness and may be protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially use our content without prior written permission.

9. Guest Submissions and Reviews

If you voluntarily submit a review, testimonial, photograph, comment, suggestion, or other content to Bare Theory, you grant Bare Theory permission to use that content for legitimate business and marketing purposes only when you have provided the appropriate authorization.

Bare Theory will not knowingly use a guest's name, photograph, testimonial, or other identifying content in promotional materials without appropriate permission.

10. Third-Party Websites and Services

Our website may contain links to websites, booking platforms, social media services, payment providers, or other websites operated by third parties.

These third-party services operate independently from Bare Theory and may have their own terms, privacy policies, and practices.

Bare Theory is not responsible for the content, availability, security, privacy practices, or policies of third-party websites or services.

Your use of a third-party website or service is subject to that provider's applicable terms and policies.

11. Website Availability and Accuracy

We make reasonable efforts to keep our website available and information current. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or completely accurate.

Website content may occasionally be unavailable due to maintenance, technical issues, updates, or circumstances outside of our control.

12. Disclaimer

To the extent permitted by applicable law, the Bare Theory website and its content are provided for general informational purposes.

Bare Theory does not guarantee that the website will be completely free from errors, interruptions, or security vulnerabilities.

Nothing on our website should be interpreted as medical advice, diagnosis, or treatment.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Bare Theory Spa & Wellness and its owners, employees, contractors, and service providers will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or inability to use our website.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

Bare Theory may update or modify these Terms & Conditions from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of our website or Services after updated Terms are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms & Conditions will be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict-of-law principles.

Any applicable legal proceedings will be handled in accordance with applicable North Carolina law and the appropriate jurisdiction.

16. Contact Us

If you have questions regarding these Terms & Conditions, please contact Bare Theory Spa & Wellness.

Bare Theory Spa & Wellness
Email: experience@baretheoryspaand wellness.com

We appreciate you choosing Bare Theory Spa & Wellness and look forward to providing you with an elevated, personalized spa experience.